I’m new to asterisk and looking for a way to implement below behavior.
Incoming external calls (routed directly to extension):
- If the calls are not answered within 26 sec or busy, it will be forward to operator.
- If operator is not available, user will hear announcement
Calls between internal extensions:
- If the calls are not answered within 26 sec or busy, it will be hangup.
Thanks for your advise.