I’ve had the problem for a few days that it no longer shows me all entries in extensions.conf with “dialplan reload”. (Asterisk certified/13.21-cert6)
The message “-- pbx_config successfully loaded 22 contexts (enable debug for details)” appears.
I assume it arose from an accidental “dialplan reload o”.
Whilst I’m pretty sure that this is a misunderstanding of what should happen, and, in particular noting that file timestamps are checked before a reload, so a file unchanged since last successfully loaded will be skipped, I’d also point out that Asterisk 13 is three months beyond end of life and hasn’t had non-security fixes for 15 months. Also certified versions are only intended for people with Sangoma support contracts, which only cover part of the functionality and, I think, work on the basis that the bugs in the version are well known to the support staff. You should not use certified versions if you are relying on community support.