Dial g option

dial(…|30|r) - for some reason cannot make this work
dial(…|30|rh) - works just fine

any wisdom will be repaid in karma

more detail? do you mean that ,rg doesn’t work but ,rhg does? you need to explain more, read the sticky at the top of the forum for what we need to answer your question. what defines work or doesn’t? possibly your incoming DTMF isn’t working?