Hello, I noticed a bit problematic behavior in ChanSpy function. This is the scenario (please see the underlined problem bellow):
- agent is making a conversation,
- I call an extension with ChanSpy and start listening (so far so good),
- agent completes the call (I am still on the ChanSpy extension),
- new call is distributed to an agent,
- agent answers the call (I am still on the ChanSpy extension, but I hear silence…),
- after 4-5 seconds I can again hear the agent (please see the log: 15:46:38 agent starts the conversation, 4(!!!) seconds later chan spy attaches his channel to mine):
Jun 19 15:46:38 VERBOSE[9907] logger.c: – Zap/65-1 answered Local/123@agents-7671,2
Jun 19 15:46:42 NOTICE[9905] app_chanspy.c: Attaching Zap/124-1 to Local/123@agents-7671,2
Why is there such a delay before I start hearing the agent again? Is this a known bug, is there any workaround to that?