If a user calls our * box, we’d like them to be able to dial an extension while they wait. We do have it play Background() every so often, but we also want them to be able to dial an extension or leave a message at any time.
In queues.conf I have
context = queue-out
In extensions.conf I have
[queues]
exten = 900,1,Set(TIMEOUT(digit)=1)
exten = 900,2,Set(TIMEOUT(response)=1)
exten = 900,3,Background(Intro)
exten = 900,4,Queue(900||||14)
exten = 900,5,Background(Busy)
exten = 900,6,Goto(4)
[queue-out]
exten = _2XX,1,Dial(SIP/${EXTEN})
But nothing happens. 2xx is our internal extension range. I figured that if they pressed any key sequence, it would take them to that context. Am I missing something here?