we have a client who wants the ability to have a caller hop in on a call just by entering an extension and have the ability to talk and listen without any assistance from original caller. I see DAHDIbarge is a feature but how would they know what channel to enter?
Anyone have any Ideas on this? Did I post in the right section?
All help is appreciated
You are on topic. There are not too many regulars. Many are VoIP only.
DahdiBarge looks like an engineering test tool, rather than a call centre tool.
I would look at ExtenSpy(). If that doesn’t work, you will probably need to use ChannelRedirect, and do your own extension to channel lookups.
Thanks David55, I appreciate the reply… I will look into ExtenSpy()