I successfully created a template queue in the queues configuration file using this example:
[general] autofill=yes shared_lastcall=yes [StandardQueue](!) musicclass=default ... [sales](StandardQueue) [support](StandardQueue)
Now I want to do the same configuration using static real time.
What is the right syntax to do that in the database without having (StandardQueue) being appended to the end of my queue name?
Thanks for any help.