Count call waiting from script

Asterisk Asterisk APIs
1

Hi
in dialplan
same => n,set(count=${QUEUE_WAITING_COUNT(queue)})
i’m able to count queue waiting callers…
I wish i could obtain that number via a bash script…
is there a way?

2

You can pass the variable as an argument
same=>n,system(/path/script/ ${count} )

3

Thanks but i meant i wish i could get the value from external bash (or php) script…
So i can check every minute queue’s callers waiting…

4

You would normally use AMI for that.

5

thanks but should i see QUEUE_WAITING_COUNT on manager commands?

localhost*CLI> manager show commands
Action Privilege Synopsis

WaitEvent Wait for an event to occur.
QueueReset Reset queue statistics.
QueueReload Reload a queue, queues, or any sub-section of a queue o
QueueRule Queue Rules.
QueuePenalty agent,all Set the penalty for a queue member.
QueueLog agent,all Adds custom entry in queue_log.
QueuePause agent,all Makes a queue member temporarily unavailable.
QueueRemove agent,all Remove interface from queue.
QueueAdd agent,all Add interface to queue.
QueueSummary Show queue summary.
QueueStatus Show queue status.
Queues Queues.

6

Use queue summary.

Also, you can run dialplan functions, although I think you need a channel for that.

7

No you don’t see it. You can use QueueSummary or else as @ambiorixg12 tols you use system to have the value. You can write a txt file everytime a call enter or hangs to update that txt and in your script you monitor that txt.

oh well too late :stuck_out_tongue: