Configuring asterisk to use with ivr

I need to know how to use asterisk to make call transfers and other functions using and IVR. When i make a call the phone keyboard does not respond to the menus given from the IVR system. How can i configure the PBX to do this issues ?

do you mean the IVR doesn’t respond to the responses you enter to the keypad ? if so, it’s most likely to be a DTMF issue.

look on the wiki, and search through this forum (the same issue comes up frequently). wiki details in the sticky at the top of the forum.

Another common problem is using Playback() when you should use Background().


Please post your configuration.