I’d like to leave the conference by pressing # to return to the main menu, but I already have a leave_conference with key 8. What do you think of this structure?
First of all, why are there so many repeated options in the menu?
Second, when you use the “#” character as part of a menu option (“#1”, “#2”, or even just “#”), you must escape it with a backslash, so #=leave_conference becomes \#=leave_conference.
Regarding the leave conference you have in option 8, it’s your choice to leave it there or remove it. I just suggest you design this menu in a way that makes sense to you or meets your application’s requirements.
Ha! I almost forgot! The correct option is “toggle_mute”, not “toogle_mute”
If you really need advanced or double-key behavior (like hold down * + another key), it’s better implemented via ARI or dialplan logic — not ConfBridge menus.