Cisco 7937G confrn softkey not showing

i have a Cisco 7937G conference phone. its working well except for 1 feature, i cant merge/join 2 calls to make a conference. the phone is registering using SCCP on Asterisk 11.4.0 .

Below is the sccp config file for the phone. I also tried to add the softkey config at the bottom of post to the sccp.conf, but as soon as i do that, when i reboot the phone it does not register.

how can i get the “confrn” soft key to come on this phone.

[asterisk]# cat sccp.conf
;=========================================================================================
;
; general definitions
;
;=========================================================================================
[general]
servername = IPTXXXXX
keepalive = 60
debug = 0
context = from-internal-xfer
dateformat = D/M/Y
bindaddr = 0.0.0.0
port = 2000
disallow=all
allow=alaw
allow=ulaw
allow=g729
firstdigittimeout = 16
digittimeout = 8
autoanswer_ring_time = 1
autoanswer_tone = 0x32
remotehangup_tone = 0x32
transfer_tone = 0
callwaiting_tone = 0x2d
musicclass=default
language=en
dnd = on
sccp_tos = 0x68
sccp_cos = 4
audio_tos = 0xB8
audio_cos = 6
video_tos = 0x88
video_cos = 5
echocancel = on
silencesuppression = off
trustphoneip = no
private = on
callanswerorder=oldestfirst
protocolversion=17
permit=X.X.X.X/X.X.X.X

hotline_enabled=yes ;can devices without configuration register
hotline_context=from-internal-xfer ; context for hotline
hotline_extension=600 ; extension will be dialed on offHook

;=========================================================================================
;
; actual definitions
;
;=========================================================================================

[SEPXXXXXXXXXXXX] ; MAC of 7937G
description = IP PHONE
devicetype = 7937
type = device
button = line, 650
permit=X.X.X.X/X.X.X.X ; Same as general
imageversion = apps37.1-4-5-7
pickupcontext = from-internal-xfer
tzoffset = +2
transfer = on
trustphoneip = no
directrtp=off
earlyrtp = progress
private = on
mwilamp = on
mwioncall = off
setvar=testvar=value
cfwdall = on
imageversion = apps37.1-4-5-7

[650]
id = 650
type = line
pin = 1234
label = 650
description = IP PHONE
mailbox = 650
cid_name = IP PHONE
cid_num = 650
accountcode=650
;amaflags =
context = from-internal
incominglimit = 2
transfer = on
vmnum = *97
meetme = on
meetmeopts = qxd
meetmenum = 700
trnsfvm = 1000
secondary_dialtone_digits = 9
secondary_dialtone_tone = 0x22
musicclass=default
language=en
audio_tos = 0xB8
audio_cos = 6
video_tos = 0x88
video_cos = 5
echocancel = on
silencesuppression = off
setvar=testvar2=my value

[asterisk]#

#################################################################################

[no-CFW-softkeys]
type = softkeyset
onhook = redial,idivert,dnd
connected = hold,endcall,park,select,idivert
onhold = resume,newcall,endcall,transfer,confrn,select,dirtrfr,idivert
ringin = answer,endcall,idivert
offhook = redial,endcall,private,pickup,gpickup,meetme,barge
conntrans = hold,endcall,transfer,confrn,park,select,dirtrfr
digitsfoll = dial,back,endcall
connconf = hold,endcall,join
ringout = endcall,transfer,idivert
offhookfeat = redial,endcall
onhint = pickup,barge

anybody to help on this one.

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