Hello Everyone,
I am trying to use chanspy, but I am having trouble changing the spy channel mode between listening, whispering, or barging.
When I first start spying on a channel (listening, whispering, or barging) using the supervisor’s extension, it works well. I can send the DTMF codes—4 for listen, 5 for whisper, and 6 for barge—from the supervisor’s soft phone, and it changes the mode correctly.
I want to know if I can change the mode on the fly using AMI or ARI. First, is it possible to do this? If it is, please guide me on how to do it. If you can share any documents or forums to help me understand it better, that would be great.
Thank you!