Case - Agent Logout


I need to track the state of Agent such as talk,login,logout,idle etc.
When i register X-lite i get 200 for REGISTER that shows that agent has logged-in.But in case of Logout i.e. when i exit X-Lite,how will i track the event,which event will i get?

As of now,SUBSCRIBE is sent to asterisk by X-lite.


Plz Help!!

You will need to use AMI to track to that level of detail.

Thanks David
What is AMI and how to use that?

Chapter 10 and Appendix F of “Asterisk: The Future of Telephony”.