Cannot register 2 sip channels

Asterisk Asterisk Support
1

I am running Elastix v0.9.2 with * v1.4.17. Issue is I have two accounts with the same sip provider. I can register one account (either or), but I can not register both at the same time. When I try to activate (register) the second channel both channels drop off line with time outs, and the sip phones become unreachable as well…

Any one have any ideas?

thanks,

Mark

2

Not all providers allow you to have multiple sip registrations with the same account

3

This is not multiple logins with a single account. This is two separate sip accounts. Can log in with only one at a time. With EasyVoxBox using asterisk 1.2 i can log both accounts in at once. With Elastix v0.9.2 using Asterisk 1.4.17, I can not…

Mark

4

Hi Mark

I have got the same thing on one of my trixbox boxes, but the stranger thing is, my test machine will do it fine.

I am suspecting it might be port forwarding on the router, but then why is it happy with one and not more???

I am probably going to replace the box with a temporary one and start it again, see if that helps.

Michael

5

I doubt it has to do with port forwarding as in using asterisk 1.4 on the Easyvoxbox v.10 i have no issues…both of the sip accounts will register…

I am thinking that somehow the asterisk 1.4.14 and greater are somehow corrupting the registrations if the is more than one…from what i gathered from my VoIP provider when I am trying to register both accounts from asterisk >1.4.14 they are receiving password is bad or wrong…

this is with no changes to my router or ports…

Mark

6

Interesting, but like I mentioned, I got my test box (running trixbox 2.4 = Asterisk 1.4.17) to work fine. I am working on it though, let you know what happens

Also, where in Aus?

7

am near wollongong…

so you have 2 VoIP accounts with the one provider and they both register???

Could you post your sip.conf and associated config files for me to gander at?? Might be something different there that I am doing or doing wrong…with the new Freepbx, there have been a ton of changes in the conf files…

Mark

8

I actually was having a similar issue with Vitelity. I tried registering with 2 accounts so I can use one for one outbound cid customization and one for a different outgoing display phone number. It was only using one of the numbers. So I figured this out.

Vitelity has one hostname people register with, but you will be assigned to one of about 11 IP addresses. So I registered one Vitelity trunk with one of their IP addresses, and the other trunk with the other address. It all worked.

Maybe you should ask your provider to give you 2 different IP addresses available to use.

9

The config is actually the same between the one that does work and the one that doesn’t.

I have to say, I think it is to do with how the network card is configured.

I configure it with the web-gui in either the trixbox console or webmin and it doesn’t work

If I use netconfig at the linux CLI, specifying all the values, it works :smiley:

I’ll send them to you if you like, which ones do you want?

Michael

I’m in Adelaide