Cannot Dial Out ZAPTEL

Asterisk Asterisk Support
1

I have a ZAP trunk, that has g1 as the identifier. When I setup an outbound route, and dial out with dial pattern 9|. I get a :

– Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
– Executing NoOp(“SIP/100-b780a638”, “Dial failed due to CHANUNAVAIL - failing through to other trunks”) in new stack
– Executing Macro(“SIP/100-b780a638”, “outisbusy|”) in new stack
– Executing Playback(“SIP/100-b780a638”, “all-circuits-busy-now|noanswer”) in new stack

It seems pretty common yet I have yet to find a solution? Any ideas?

[code]span=1,0,0,ccs,hdb3,crc4,yellow
span=2,0,0,ccs,hdb3,crc4,yellow
span=3,0,0,ccs,hdb3,crc4,yellow
span=4,0,0,ccs,hdb3,crc4,yellow

bchan = 1-15, 17-31
dchan = 16
bchan = 32-46,48-62
dchan = 47
bchan = 63-77,79-93
dchan = 78
bchan = 94-108,110-124
dchan = 109

loadzone = uk
defaultzone = uk[/code]

[code]
[channels]
context=zap-in
switchtype=euroisdn
pridialplan=national
signalling=pri_cpe
usecallerid=yes
hidecallerid=no
callwaiting=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
cancallforward=yes
echocancel=yes
rxgain=0.0
txgain=0.0

group=1
callgroup=1
pickupgroup=1

immediate=no
callprogress=no

callerid=asreceived
group=1
signalling=pri_cpe
channel => 1-15,17-31

group=2
signalling=pri_cpe
channel => 32-46,48-62

group=3
signalling=pri_cpe
channel => 63-77,79-93

group=4
signalling=pri_cpe
channel => 94-108,110-124[/code]

2

Need more detail.

Does Asterisk see your channels?
If yes, then does inbound work?
How many digits is your provider requiring?

3

zap show channels shows all the 124 channels. Inbound IS working. I think the provider requires 11. the card is a TE410p.

For example 01545 883005

[root@asterisk1 asterisk]# tail -f /var/log/asterisk/full
Apr  3 16:35:06 DEBUG[6105] manager.c: Manager received command 'login'
Apr  3 16:35:06 DEBUG[6105] acl.c: 0.0.0.0/0.0.0.0/0.0.0.0 appended to acl for peer
Apr  3 16:35:06 DEBUG[6105] acl.c: 127.0.0.1/255.255.255.0/255.255.255.0 appended to acl for peer
Apr  3 16:35:06 DEBUG[6105] acl.c: ##### Testing 127.0.0.1 with 0.0.0.0
Apr  3 16:35:06 DEBUG[6105] acl.c: ##### Testing 127.0.0.1 with 127.0.0.0
Apr  3 16:35:59 DEBUG[6050] chan_sip.c: Stopping retransmission on '67856a7e1e0c835d150be3e44ae24043@192.168.16.180' of Request 102: Match Found
Apr  3 16:35:59 DEBUG[6050] chan_sip.c: Stopping retransmission on '3a5a2ed82b4863fb5b8215a04b5be76c@192.168.16.180' of Request 102: Match Found
Apr  3 16:36:04 DEBUG[6062] manager.c: Manager received command 'Command'
Apr  3 16:36:04 DEBUG[6062] manager.c: Manager received command 'Command'
Apr  3 16:36:04 DEBUG[6062] manager.c: Manager received command 'Command'
  recordingcheck|20070403-163647|1175614607.5: Outbound recording not enabled
Apr  3 16:36:47 DEBUG[6050] chan_sip.c: Setting NAT on RTP to 524288
Apr  3 16:36:47 DEBUG[6050] chan_sip.c: Stopping retransmission on '816D0822-2411-4EFB-876A-7ACD9950994B@192.168.16.129' of Response 1: Match Found
Apr  3 16:36:47 DEBUG[6050] chan_sip.c: Setting NAT on RTP to 524288
Apr  3 16:36:47 DEBUG[6050] chan_sip.c: Checking SIP call limits for device 100
Apr  3 16:36:47 DEBUG[6050] chan_sip.c: build_route: Contact hop: <sip:100@192.168.16.129:5060>
Apr  3 16:36:47 DEBUG[6109] pbx.c: Expression result is '1'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Function result is 'device'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Function result is '100'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Expression result is '0'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Not taking any branch
Apr  3 16:36:47 DEBUG[6109] pbx.c: Expression result is '0'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Not taking any branch
Apr  3 16:36:47 DEBUG[6109] pbx.c: Function result is '100'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Function result is '100'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Function result is 'Chris Pottrell'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Expression result is '0'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Not taking any branch
Apr  3 16:36:47 DEBUG[6109] pbx.c: Function result is '100'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Expression result is '1'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Function result is '"Chris Pottrell" <100>'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Function result is '100'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Function result is '0'
Apr  3 16:36:47 VERBOSE[6109] logger.c:   recordingcheck|20070403-163647|1175614607.5: Outbound recording not enabled
Apr  3 16:36:47 DEBUG[6109] pbx.c: Expression result is '0'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Not taking any branch
Apr  3 16:36:47 DEBUG[6109] pbx.c: Expression result is '1'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Expression result is '1'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Function result is ''
Apr  3 16:36:47 DEBUG[6109] db.c: Unable to find key '100/emergency_cid' in family 'DEVICE'
Apr  3 16:36:47 DEBUG[6109] func_db.c: DB: DEVICE/100/emergency_cid not found in database.
Apr  3 16:36:47 DEBUG[6109] pbx.c: Function result is ''
Apr  3 16:36:47 DEBUG[6109] pbx.c: Expression result is '1'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Expression result is '1'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Expression result is '1'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Function result is '"Chris Pottrell" <100>'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Expression result is '1'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Function result is 'ZAP/g1'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Expression result is '0'
Apr  3 16:36:47 DEBUG[6109] pbx.c: Not taking any branch
Apr  3 16:36:47 DEBUG[6054] chan_zap.c: Queuing frame from PRI_EVENT_PROCEEDING on channel 0/1 span 1
Apr  3 16:36:49 DEBUG[6109] chan_zap.c: Set option AUDIO MODE, value: ON(1) on Zap/1-1
Apr  3 16:36:49 DEBUG[6109] chan_zap.c: Hangup: channel: 1 index = 0, normal = 18, callwait = -1, thirdcall = -1
Apr  3 16:36:49 DEBUG[6109] chan_zap.c: Not yet hungup...  Calling hangup once with icause, and clearing call
Apr  3 16:36:49 DEBUG[6109] chan_zap.c: disabled echo cancellation on channel 1
Apr  3 16:36:49 DEBUG[6109] chan_zap.c: Set option TDD MODE, value: OFF(0) on Zap/1-1
Apr  3 16:36:49 DEBUG[6109] chan_zap.c: Updated conferencing on 1, with 0 conference users
Apr  3 16:36:49 DEBUG[6109] chan_zap.c: Set option AUDIO MODE, value: OFF(0) on Zap/1-1
Apr  3 16:36:49 DEBUG[6109] chan_zap.c: disabled echo cancellation on channel 1
Apr  3 16:36:49 DEBUG[6109] app_dial.c: Exiting with DIALSTATUS=CHANUNAVAIL.
Apr  3 16:36:49 DEBUG[6109] channel.c: Scheduling timer at 160 sample intervals
Apr  3 16:36:50 DEBUG[6109] channel.c: Scheduling timer at 0 sample intervals
Apr  3 16:36:50 DEBUG[6109] channel.c: Scheduling timer at 0 sample intervals
Apr  3 16:36:50 DEBUG[6109] channel.c: Scheduling timer at 160 sample intervals
Apr  3 16:36:53 DEBUG[6109] channel.c: Scheduling timer at 0 sample intervals
Apr  3 16:36:53 DEBUG[6109] channel.c: Scheduling timer at 0 sample intervals
Apr  3 16:36:53 DEBUG[6109] cdr_addon_mysql.c: cdr_mysql: inserting a CDR record.
Apr  3 16:36:53 DEBUG[6109] cdr_addon_mysql.c: cdr_mysql: SQL command as follows: INSERT INTO cdr (calldate,clid,src,dst,dcontext,channel,dstchannel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid) VALUES ('2007-04-03 16:36:47','\"Chris Pottrell\" <100>','100','901225737330','from-internal', 'SIP/100-0985e438','Zap/1-1','ResetCDR','w',6,0,'NO ANSWER',3,'100','1175614607.5')
Apr  3 16:36:53 WARNING[6109] cdr.c: CDR on channel 'SIP/100-0985e438' not posted
Apr  3 16:36:53 WARNING[6109] cdr.c: CDR on channel 'SIP/100-0985e438' lacks end
Apr  3 16:36:53 DEBUG[6109] pbx.c: Expression result is '1'
Apr  3 16:36:53 DEBUG[6109] pbx.c: Expression result is '1'
Apr  3 16:36:55 DEBUG[6050] chan_sip.c: Auto destroying call '72E5AE9D-D646-4068-BBA8-08A8E6B564C0@192.168.16.129'
Apr  3 16:36:57 DEBUG[6109] chan_sip.c: update_call_counter(100) - decrement call limit counter
Apr  3 16:36:57 DEBUG[6050] chan_sip.c: Stopping retransmission on '816D0822-2411-4EFB-876A-7ACD9950994B@192.168.16.129' of Response 2: Match Found
Apr  3 16:36:59 DEBUG[6050] chan_sip.c: Stopping retransmission on '099fad4f2b804a380c1b0a900c9aa395@192.168.16.180' of Request 102: Match Found
Apr  3 16:36:59 DEBUG[6050] chan_sip.c: Stopping retransmission on '05d37ebf21c919bd15c7f177143dcc20@192.168.16.180' of Request 102: Match Found

Screenshot of route setup : conceptmagazines.co.uk/routes.jpg

4

I can post any other config if required. Does ANYONE have any idea regarding this?

I have 10 Zap trunks setup, from 1-10 (I did have it setup as g1) but instead now im using individual channels like suggested from another forum, but still it fails.

5

try setting pridialplan=unknown prilocaldialplan=unknown in zapata.conf

and my advice would be to go back to using trunk groups, and using G1 as the trunk identifier instead … inbound uses channels from the bottom up, outbound from the top down.