Cannot DELETE recording

Asterisk Asterisk APIs
#1

Hi There,

I’m having difficulty trying to delete a recording that has been created and stored within /var/spool/asterisk/voicemail/{extension}

I can play the recording etc, but when I call the RESTful ws to delete, I get a 404 Not Found.

The URI that is being called is:

/ari/recordings/stored/voicemail/%20300/1598454804.89

I’ve tried this using ari_py and the modules to connect to ARI.

I’ve tried the same using curl, and get the same result. I’m using Asterisk 16.2.1

Much appreciated for your help.

#2

Is there anyone who can help on this point?

#3

Do you actually have a space in the name of the extension?

#4

Yes, for some bizarre reason, that’s what the api call created. Is that likely to be the issue?

#5

That depends - is the underlying containing a space? If not, then it could certainly cause a 404 to get returned since it would not exist.

#6

I followed the tutorial on asterisk website for the basic voicemail template. Basic recording and playing. The asterisk dialplan was something like this:

exten => _4XX,1,NoOp()
same => n,Stasis(vm-record, ${EXTEN})
same => n,Hangup()

and this is what’s been created on disk:

drwxr-xr-x 2 root root 4096 Sep 1 09:39 ’ 400’

Note that the recording part works, and the files are in the directory. So it looks to me like its a space. However, unsure where the space comes from.

#7

Don’t include a space between the comma and the $.

#8

Ok, I’ll try that. Thanks

#9

Ok, so space removed now, however, still getting 404 not found:

HTTPError: 404 Client Error: Not Found for url: http://192.168.1.113:8088/ari/recordings/stored/voicemail/400/1598956035.93

Any ideas?

#10

Have you examined the stored recording list to see what it returns and what is actually present? I’m also not sure of the impact of using additional directories/folders, not something I’ve seen - although could be fine.

#11

seems to be the directory structure. If I copy the file to the root of recordings, all is okay. The issue I have is that asterisk documentation shows that this should work. Seems to be a bug I would say.

https://wiki.asterisk.org/wiki/display/AST/ARI+and+Media%3A+Part+1+-+Recording#ARIandMedia:Part1-Recording-TheRecordingAPI

I’ve followed the tutorial to learn and this is how I found the error:

As you can see the python code indicates a concatenated vm_path

self .vm_path = os.path.join( 'voicemail' , mailbox, str (time.time()))

Any suggestions on how to proceed? Is this an asterisk bug potentially?

#12

I believe stored recordings are meant to be treated as named things, not paths to files, which is likely why it doesn’t work. Having a “/” in the name likely messes up the routing of the request in some way. I don’t think that’s a bug in the code itself, it just wasn’t made to be used that way.

The posted wiki page is a guide, so it should likely be updated. You can leave a comment with the details.

#13

ok, point taken. However that would be a nice addition to functionality as it would be useful to be able to create structures within the record directory

#14

actually looking at the json, there is parameter called path. I will have a look at this :smile:

#15

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