# Can not register with IAX provider **URL:** \ **Category:** Asterisk Support\ **Created:** [May 7, 2012, 5:35pm UTC](https://community.asterisk.org/t/can-not-register-with-iax-provider/39154 "2012-05-07T17:35:07Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![system](https://global.discourse-cdn.com/asterisk/original/2X/4/475d0c889911cfb84ac4881ad6df8b523e3f9105.png) [@system](https://community.asterisk.org/u/system)\ **Post date:** [May 7, 2012, 5:35pm UTC](https://community.asterisk.org/t/can-not-register-with-iax-provider/39154/1 "2012-05-07T17:35:07Z")
I have set up an Asterisk server on my LAN and want to connect to our IAX service provider. (My environment is: asterisk 1.8.10.1, centos 5 with kernel 2.6.18-308.1.1.el5PAE and my firewall have opened udp 4569 for IAX2) however, when I type “iax2 show registry” at console, it shows unregistred. when I turn on debug on and I got these: Tx-Frame Retry[003] – OSeqno: 000 ISeqno: 000 Type: IAX Subclass: REGREQ Timestamp: 00004ms SCall: 02549 DCall: 00000 [209.217.98.158:4569] USERNAME : 4161 REFRESH : 60 Tx-Frame Retry[000] – OSeqno: 000 ISeqno: 000 Type: IAX Subclass: POKE Timestamp: 00016ms SCall: 00572 DCall: 00000 [209.217.98.158:4569] Tx-Frame Retry[001] – OSeqno: 000 ISeqno: 000 Type: IAX Subclass: POKE Timestamp: 00016ms SCall: 00572 DCall: 00000 [209.217.98.158:4569] Tx-Frame Retry[000] – OSeqno: 000 ISeqno: 000 Type: IAX Subclass: REGREQ Timestamp: 00007ms SCall: 02376 DCall: 00000 [209.217.98.158:4569] USERNAME : 4164790461 REFRESH: 60 Tx-Frame Retry[001] – OSeqno: 000 ISeqno: 000 Type: IAX Subclass: REGREQ Timestamp: 00007ms SCall: 02376 DCall: 00000 [209.217.98.158:4569] USERNAME : 4161 REFRESH : 60 So, could any one can help me? Also the following are my configurations and diaplan. Context of Iax.conf: [general] iaxcompat=yes nochecksums=no delayreject=yes language=en bandwidth=high disallow=all allow=ulaw jitterbuffer=yes forcejitterbuffer=yes maxjitterbuffer=1000 maxjitterinterps=10 resyncthreshold=1000 trunktimestamps=yes minregexpire = 120 maxregexpire = 300 iaxthreadcount = 256 iaxmaxthreadcount = 256 register =\> username:password@iaxserver [4161] type=user context=4161-in [outsideserver] type=peer username=username secret=password Context of extensions.conf: [general] static=yes writeprotect=no clearglobalvars=no [globals] [default] exten =\> \_X.,1,Hangup(3) [sipdefault] exten =\> \_X.,1,Hangup(3) [4161-in] exten =\> 4161,1,Dial(SIP/820,30) exten =\> 4161,n,Goto(in4161-${DIALSTATUS},1) exten =\> 4161,n,Hangup exten =\> in4161-BUSY,1,Hangup(17) exten =\> in4161-CONGESTION,1,Hangup(3) exten =\> in4161-CHANUNAVAIL,1,Hangup(3) exten =\> in4161-NOANSWER,1,Hangup(16) exten =\> \_in4161-.,1,Hangup(16) [internal] exten =\> \_NXXNXXXXXX,1,SetCallerPres(allowed) exten =\> \_NXXNXXXXXX,n,Set(CALLERID(all)=soil \<4164790461\>) exten =\> \_NXXNXXXXXX,n,Dial(IAX2/username:password@iaxserver/ ${EXTEN},60) exten =\> \_NXXNXXXXXX,n,Goto(out1-${DIALSTATUS},1) exten =\> \_NXXNXXXXXX,n,Hangup exten =\> out1-BUSY,1,Hangup(17) exten =\> out1-CONGESTION,1,Hangup(3) exten =\> out1-CHANUNAVAIL,1,Hangup(3) exten =\> out1-NOANSWER,1,Hangup(16) exten =\> \_out1-.,1,Hangup(16) [sip] exten =\> 820,1,dial(sip/820) exten =\> 821,1,dial(sip/821) ``` . . . ``` ---
**Author:** ![system](https://global.discourse-cdn.com/asterisk/original/2X/4/475d0c889911cfb84ac4881ad6df8b523e3f9105.png) [@system](https://community.asterisk.org/u/system)\ **Post date:** [May 8, 2012, 12:35pm UTC](https://community.asterisk.org/t/can-not-register-with-iax-provider/39154/2 "2012-05-08T12:35:33Z")
Nobody has any idea? I really appreciate any hints. ---
**Author:** ![david55](https://avatars.discourse-cdn.com/v4/letter/d/e19adc/32.png) [@david55](https://community.asterisk.org/u/david55)\ **Post date:** [May 8, 2012, 2:51pm UTC](https://community.asterisk.org/t/can-not-register-with-iax-provider/39154/3 "2012-05-08T14:51:51Z")
The 24 hour bump period is not up yet. Most people use SIP with providers and IAX internally. A competent provider should provide support for connecting to their service, and as IAX is Asterisk specific, they should be able to do that for Asterisk users. ---
**Author:** ![ianplain](https://sea1.discourse-cdn.com/asterisk/user_avatar/community.asterisk.org/ianplain/32/1776_2.png) [@ianplain](https://community.asterisk.org/u/ianplain)\ **Post date:** [May 9, 2012, 10:11am UTC](https://community.asterisk.org/t/can-not-register-with-iax-provider/39154/4 "2012-05-09T10:11:44Z")
Hi I would check your firewall as I can only see tx frames and no rx frames. ---
**Author:** ![system](https://global.discourse-cdn.com/asterisk/original/2X/4/475d0c889911cfb84ac4881ad6df8b523e3f9105.png) [@system](https://community.asterisk.org/u/system)\ **Post date:** [May 9, 2012, 12:56pm UTC](https://community.asterisk.org/t/can-not-register-with-iax-provider/39154/5 "2012-05-09T12:56:00Z")
> [@ianplain](#): > > Hi I would check your firewall as I can only see tx frames and no rx frames. Thanks, I am agree with you , but I couldn’t get access to firewall, the only thing I can do is using nmap and find that port 4569 is open. Also, my boss don’t want to me do anything on firewall or router. So, I just want to make sure that should I add any NAT related configuration. Otherwise, if it is indeed to do some configuration on firewall or router, could you give me a solution to try. Thanks in advance. ---
**Author:** ![pmlco](https://avatars.discourse-cdn.com/v4/letter/p/c6cbf5/32.png) [@pmlco](https://community.asterisk.org/u/pmlco)\ **Post date:** [May 10, 2012, 6:02am UTC](https://community.asterisk.org/t/can-not-register-with-iax-provider/39154/6 "2012-05-10T06:02:02Z")
In addition to opening port 4569, you need to configure the router to route packets to the address of your Asterisk server. Ian