# Can not place calls between internal extensions(486 error)

**URL:** <https://community.asterisk.org/t/can-not-place-calls-between-internal-extensions-486-error/5278>\
**Category:** Asterisk Support\
**Created:** [March 25, 2006, 12:54am UTC](https://community.asterisk.org/t/can-not-place-calls-between-internal-extensions-486-error/5278 "2006-03-25T00:54:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![evekeko](https://avatars.discourse-cdn.com/v4/letter/e/e19b73/32.png) [@evekeko](https://community.asterisk.org/u/evekeko)\
**Post date:** [March 25, 2006, 12:54am UTC](https://community.asterisk.org/t/can-not-place-calls-between-internal-extensions-486-error/5278/1 "2006-03-25T00:54:11Z")

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hi  
i have amp installed(xorcomrapid)1.1.010 and asterisk from the same rapid distribution on ubuntu.  
my problem is that i can not make calls between my internal extensions, i get  
call failed 486 busy in my x-lite client. the strange thing is that i can register and even receive calls from another asterisk box into my extensions, but i cant  
between the internal extensions.

please help me to solve this problem!!!  
here is what get when trying to make a call from 1001 to 1002:

CLI\> – Executing Macro(“SIP/1001-292d”, “exten-vm|novm|1002”) in new stack  
– Executing Macro(“SIP/1001-292d”, “user-callerid”) in new stack  
– Executing DBget(“SIP/1001-292d”, “AMPUSER=DEVICE/1001/user”) in new stack  
– DBget: varname=AMPUSER, family=DEVICE, key=1001/user  
– DBget: set variable AMPUSER to 1001  
– Executing DBget(“SIP/1001-292d”, “AMPUSERCIDNAME=AMPUSER/1001/cidname”) in new stack  
– DBget: varname=AMPUSERCIDNAME, family=AMPUSER, key=1001/cidname  
– DBget: set variable AMPUSERCIDNAME to 1001  
– Executing GotoIf(“SIP/1001-292d”, “0?5”) in new stack  
– Executing SetCallerID(“SIP/1001-292d”, ““1001” \<1001\>”) in new stack  
– Executing NoOp(“SIP/1001-292d”, “Using CallerID “1001” \<1001\>”) in new stack  
– Executing SetVar(“SIP/1001-292d”, “FROMCONTEXT=exten-vm”) in new stack  
– Executing Macro(“SIP/1001-292d”, “record-enable|1002|IN”) in new stack  
– Executing GotoIf(“SIP/1001-292d”, “0 \> 0?2:4”) in new stack  
– Goto (macro-record-enable,s,4)  
– Executing AGI(“SIP/1001-292d”, “recordingcheck|20060324-164838|1143247718.0”) in new stack  
– Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck  
Failed to execute ‘/var/lib/asterisk/agi-bin/recordingcheck’: No such file or directory  
– AGI Script recordingcheck completed, returning 0  
– Executing NoOp(“SIP/1001-292d”, “No recording needed”) in new stack  
– Executing Macro(“SIP/1001-292d”, “dial|15|r|1002”) in new stack  
– Executing GotoIf(“SIP/1001-292d”, “0?4:2”) in new stack  
– Goto (macro-dial,s,2)  
– Executing GotoIf(“SIP/1001-292d”, “0?5:4”) in new stack  
– Goto (macro-dial,s,4)  
– Executing AGI(“SIP/1001-292d”, “dialparties.agi”) in new stack  
– Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi  
Failed to execute ‘/var/lib/asterisk/agi-bin/dialparties.agi’: No such file or directory  
– AGI Script dialparties.agi completed, returning 0  
– Executing NoOp(“SIP/1001-292d”, “Returned from dialparties with no extensions to call”) in new stack  
– Executing SetVar(“SIP/1001-292d”, “DIALSTATUS=BUSY”) in new stack  
– Executing GotoIf(“SIP/1001-292d”, “0?s-BUSY|1”) in new stack  
– Executing GotoIf(“SIP/1001-292d”, “1?s-BUSY|1”) in new stack  
– Goto (macro-exten-vm,s-BUSY,1)  
– Executing NoOp(“SIP/1001-292d”, “Extension is reporting BUSY and has no Voicemail”) in new stack  
– Executing Busy(“SIP/1001-292d”, “”) in new stack  
== Spawn extension (macro-exten-vm, s-BUSY, 2) exited non-zero on ‘SIP/1001-292d’ in macro ‘exten-vm’  
== Spawn extension (from-internal, 1002, 1) exited non-zero on ‘SIP/1001-292d’  
– Executing Macro(“SIP/1001-292d”, “hangupcall”) in new stack  
– Executing ResetCDR(“SIP/1001-292d”, “w”) in new stack  
– Executing NoCDR(“SIP/1001-292d”, “”) in new stack  
– Executing Wait(“SIP/1001-292d”, “5”) in new stack  
== Spawn extension (macro-hangupcall, s, 3) exited non-zero on ‘SIP/1001-292d’ in macro ‘hangupcall’  
== Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/1001-292d’

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**Author:** ![Adrian\_Lazar](https://avatars.discourse-cdn.com/v4/letter/a/58f4c7/32.png) [@Adrian\_Lazar](https://community.asterisk.org/u/Adrian_Lazar)\
**Post date:** [April 11, 2006, 3:03pm UTC](https://community.asterisk.org/t/can-not-place-calls-between-internal-extensions-486-error/5278/2 "2006-04-11T15:03:45Z")

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Hy Please write to the [zigosoft@zigosoft.com](mailto:zigosoft@zigosoft.com) and i can helpe you to solve your problem  
Regards  
Adrian LAzar