Can ASTERISK detect if one or both parties in the call is not speaking?

Asterisk Asterisk Support
1

Hi,

We are observing a lot of calls where there is no audio heard from the customer being called. Is there a way/tool in ASTERISK that could help us know if the customer is really not speaking?

2

There is a dialplan function which will raise ARI and AMI events[1]. There is nothing built in for reporting or statistics on it, or to do things in dialplan as a result for example. Otherwise verification that media is actually being received should be done, as one way audio will certainly appear as that.

[1] TALK_DETECT - Asterisk Documentation

3

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