Caller reached my pbx ,and closed , but he is still active

Asterisk Asterisk Support
1

hi ,
im just asking for an issue which i think makes my phone line busy which is ,

assume from my home phone , i dialeed a specific number phone on pbx , and then i closed the line . " i mean no one answer me "

the problem is , if i monitored the line from fop2 , i still on line on busying the line , but actually i ended the call .

the problem is , the line is still busy for a period of time about 20 seconds before the line return back to un busy state , i think it long from my lines . :blush: :blush:

here is an image below ,
www4.0zz0.com/2012/08/19/19/382606361.png
from iamge above ,
i just made a missed call , but my number still on fop2 panel for about 20 seconds !!!
my request is , how to modify this period for about 5 seconds instead of 20 ???
actually im using elastix server and my conifgs is below:
[u]Kernel
Linux(i386)-2.6.18-238.12.1.el5

Elastix
elastix-2.2.0-14
elastix-firstboot-2.2.0-5
elastix-system-2.2.0-14
elastix-email_admin-2.2.0-9
elastix-vtigercrm-5.1.0-8
elastix-extras-2.0.4-4
elastix-asterisk-sounds-1.2.3-1
elastix-my_extension-2.2.0-5
elastix-agenda-2.2.0-5
elastix-a2billing-1.8.1-16
elastix-addons-2.2.0-4
elastix-im-2.0.4-2
elastix-pbx-2.2.0-14
elastix-security-2.2.0-7
elastix-reports-2.2.0-6
elastix-fax-2.2.0-4

RounCubeMail
RoundCubeMail-0.3.1-10

Mail
postfix-2.3.3-2.3.el5_6
cyrus-imapd-2.3.7-12.el5_7.1

IM
openfire-3.5.1-2

FreePBX
freePBX-2.8.1-7

Asterisk
asterisk-1.8.7.0-0
asterisk-perl-0.10-2
asterisk-addons-1.8.7.0-0

FAX
hylafax-4.3.10-2rhel5
iaxmodem-1.2.0-1.1

DRIVERS
dahdi-2.4.1.2-5
rhino-0.99.4-2.rc1
wanpipe-util-3.5.23-1[/u]

2

20 seconds is quite short.

Typically, on analogue lines, there is no called party clearing. This is done so that one phone can be put down and another one picked up without losing the incoming call. As a fallback, the network will eventually clear the call anyway, but this is morel likely to be a few minutes than just 20 seconds.

According to section 7.1.2 of SIN 350, BT, in the UK use two to three minutes.

However, it isn’t clear that you are describing this scenario.

3

hi david , :smile:

i note that sometimes the line is cleared , but sometimes the line still busy and may still upto serveral days !!!

could i change any thing of this time from my side ?? or it is pstn issue ??

regards

4

If you have a called party clearing issue, the timeout is controlled by the PSTN provider.

5

sorry for asking that ,

is it possible to reduce the time of auto hangingup from 20 to something samller ??

6

If you have a called party clearing issue, the timeout is controlled by the network operator.

I’m not completely sure that you do have one, but you will need to provide detailed tracing to clarify.