We are using a FreePBX 13 installation in connection with Yealink T4x phones.
Now we want to reproduce the features we have still on our Siemens Octopus F650.
One of the absolutely needed core features is, that everybody inside one Pickup Group is able to see, who is calling to whom inside the group. And be able to pick up this call if necessary.
The BLF feature of the phone in connection with directed call pickup (we set it to *22) is working, but this enables everybody to pickup everybody others call. Which is not wanted.
Room 1, User 1 receiving a call from external Number 012346-1235
User 1 is in Group Sales
User 3 in Room 12 is also in Group Sales and is unable to know that User one is actually receiving a call.
We need an option that allows User 3 to see, on the phone display, that user 1 is actually receiving a call and to pick it up, if necessary.
is there actually a way inside the Asterisk software or with an additional (commercial) Module to enable this absolutely useful feature?