# Call transfer not working

**URL:** <https://community.asterisk.org/t/call-transfer-not-working/22880>\
**Category:** Asterisk Support\
**Created:** [September 5, 2008, 9:38am UTC](https://community.asterisk.org/t/call-transfer-not-working/22880 "2008-09-05T09:38:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![facha](https://avatars.discourse-cdn.com/v4/letter/f/71c47a/32.png) [@facha](https://community.asterisk.org/u/facha)\
**Post date:** [September 5, 2008, 9:38am UTC](https://community.asterisk.org/t/call-transfer-not-working/22880/1 "2008-09-05T09:38:38Z")

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Hello, everyone

I’m having problems with making call transfer work:

A calls B  
A puts B on hold and calls C  
B picks up the phone and all three can speak  
PROBLEM: when B hangs up, A and C loose communication

I’m quite new to asterisk and even not sure if this scenario is possible (B hangs up, A and C keep talking). If it is a possible scenario, please could anyone direct me to a manual or give a hint where to start looking.

Thanks in advance

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**Author:** ![ianplain](https://sea1.discourse-cdn.com/asterisk/user_avatar/community.asterisk.org/ianplain/32/1776_2.png) [@ianplain](https://community.asterisk.org/u/ianplain)\
**Post date:** [September 5, 2008, 12:28pm UTC](https://community.asterisk.org/t/call-transfer-not-working/22880/2 "2008-09-05T12:28:56Z")

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Hi

What phones are you using, as it sounds like you are conferencing and not transferring the call

Ian

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**Author:** ![facha](https://avatars.discourse-cdn.com/v4/letter/f/71c47a/32.png) [@facha](https://community.asterisk.org/u/facha)\
**Post date:** [September 8, 2008, 2:31pm UTC](https://community.asterisk.org/t/call-transfer-not-working/22880/3 "2008-09-08T14:31:18Z")

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It not pure “conferencing”. The fourth member wouldn’t be able to join. I guess what I have acheived so far is a three-way-call. The problem is that when the middle man (B) hangs up, the other two loose communication. This scenario works in our office with a regular (non-voip) PBX. So it might work with asterisk as well.  
Regarding the telephones. I’m working for a cable network. So we are connecting regular phones to Scientific Atlanta EMTAs (which are cable modems with integrated ATAs).