Call not answered by asterisk

chandimadharmarathne · June 24, 2025, 11:00am

Hi. I make inbound call from my mobile and call did not answer and mobile phone showed as ‘call failed’ but, my asterisk CLI show as bellow.


<--- Received SIP request (1380 bytes) from UDP:172.16.1.1:5060 --->
INVITE sip:0112019510@192.168.50.100;user=phone SIP/2.0
Via: SIP/2.0/UDP 172.16.1.1:5060;branch=z9hG4bK0cljj005fcwtlv5ful50gqugv;Role=3;Hpt=8e58_16;TRC=ffffffff-ffffffff
Record-Route: <sip:172.16.1.1:5060;transport=udp;lr;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff;X-HwB2bUaCookie=17466>
Call-ID: isbcar8ucrvhp9as0aps8sh8aju29mc9hvj0@10.18.5.64
From: "0761604153"<sip:0761604153@192.168.50.100;transport=udp;user=phone>;tag=ma2hspjj-CC-1002-OFC-1391
To: "0112019510"<sip:0112019510@192.168.50.100;transport=udp;user=phone>
CSeq: 1 INVITE
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,INFO,PRACK,NOTIFY,MESSAGE,REFER,UPDATE
Contact: <sip:172.16.1.1:5060;transport=udp;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff>
Max-Forwards: 23
Supported: 100rel,histinfo
P-Asserted-Identity: <tel:0761604153>
P-Charging-Vector: icid-value=330303903E82732025624162427;orig-ioi=51.3.3.144
Content-Length: 453
Content-Type: application/sdp

v=0
o=- 1644449946 1644449947 IN IP4 172.16.1.1
s=SBC call
c=IN IP4 172.16.1.1
t=0 0
m=audio 10076 RTP/AVP 8 0 104 102 100 97 18 96
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:104 AMR-WB/16000
a=fmtp:104 mode-set=0,1,2
a=rtpmap:102 AMR/8000
a=rtpmap:100 AMR/8000
a=fmtp:100 mode-change-neighbor=1;mode-change-period=2
a=rtpmap:97 telephone-event/8000
a=rtpmap:18 G729/8000
a=rtpmap:96 telephone-event/16000
a=ptime:20
a=3gOoBTC

<--- Transmitting SIP response (564 bytes) to UDP:172.16.1.1:5060 --->
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 172.16.1.1:5060;rport=5060;received=172.16.1.1;branch=z9hG4bK0cljj005fcwtlv5ful50gqugv;Role=3;Hpt=8e58_16;TRC=ffffffff-ffffffff
Record-Route: <sip:172.16.1.1:5060;transport=udp;lr;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff;X-HwB2bUaCookie=17466>
Call-ID: isbcar8ucrvhp9as0aps8sh8aju29mc9hvj0@10.18.5.64
From: "0761604153" <sip:0761604153@192.168.50.100;user=phone>;tag=ma2hspjj-CC-1002-OFC-1391
To: "0112019510" <sip:0112019510@192.168.50.100;user=phone>
CSeq: 1 INVITE
Server: Asterisk PBX 20.14.0
Content-Length:  0


    -- Executing [0112019510@testing:1] NoOp("PJSIP/gw-oneaccess-00000006", "Incoming call from 0112019510") in new stack
    -- Executing [0112019510@testing:2] Set("PJSIP/gw-oneaccess-00000006", "DIALED_NUMBER=0112019510") in new stack
    -- Executing [0112019510@testing:3] Goto("PJSIP/gw-oneaccess-00000006", "dmse_IVR,s,1") in new stack
    -- Goto (dmse_IVR,s,1)
    -- Executing [s@dmse_IVR:1] Answer("PJSIP/gw-oneaccess-00000006", "") in new stack
       > 0x796a40019aa0 -- Strict RTP learning after remote address set to: 172.16.1.1:10076
<--- Transmitting SIP response (1098 bytes) to UDP:172.16.1.1:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.16.1.1:5060;rport=5060;received=172.16.1.1;branch=z9hG4bK0cljj005fcwtlv5ful50gqugv;Role=3;Hpt=8e58_16;TRC=ffffffff-ffffffff
Record-Route: <sip:172.16.1.1:5060;transport=udp;lr;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff;X-HwB2bUaCookie=17466>
Call-ID: isbcar8ucrvhp9as0aps8sh8aju29mc9hvj0@10.18.5.64
From: "0761604153" <sip:0761604153@192.168.50.100;user=phone>;tag=ma2hspjj-CC-1002-OFC-1391
To: "0112019510" <sip:0112019510@192.168.50.100;user=phone>;tag=87b1c8fa-2979-4081-a0b3-ac28ecc6ad0d
CSeq: 1 INVITE
Server: Asterisk PBX 20.14.0
Contact: <sip:192.168.50.100:5060>
Allow: OPTIONS, REGISTER, SUBSCRIBE, NOTIFY, PUBLISH, INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, REFER, INFO, MESSAGE
Supported: 100rel, timer, replaces, norefersub
Content-Type: application/sdp
Content-Length:   262

v=0
o=- 1644449946 1644449949 IN IP4 192.168.50.100
s=Asterisk
c=IN IP4 192.168.50.100
t=0 0
m=audio 12818 RTP/AVP 0 8 97
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:97 telephone-event/8000
a=fmtp:97 0-16
a=ptime:20
a=maxptime:140
a=sendrecv

<--- Received SIP request (1380 bytes) from UDP:172.16.1.1:5060 --->
INVITE sip:0112019510@192.168.50.100;user=phone SIP/2.0
Via: SIP/2.0/UDP 172.16.1.1:5060;branch=z9hG4bK0cljj005fcwtlv5ful50gqugv;Role=3;Hpt=8e58_16;TRC=ffffffff-ffffffff
Record-Route: <sip:172.16.1.1:5060;transport=udp;lr;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff;X-HwB2bUaCookie=17466>
Call-ID: isbcar8ucrvhp9as0aps8sh8aju29mc9hvj0@10.18.5.64
From: "0761604153"<sip:0761604153@192.168.50.100;transport=udp;user=phone>;tag=ma2hspjj-CC-1002-OFC-1391
To: "0112019510"<sip:0112019510@192.168.50.100;transport=udp;user=phone>
CSeq: 1 INVITE
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,INFO,PRACK,NOTIFY,MESSAGE,REFER,UPDATE
Contact: <sip:172.16.1.1:5060;transport=udp;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff>
Max-Forwards: 23
Supported: 100rel,histinfo
P-Asserted-Identity: <tel:0761604153>
P-Charging-Vector: icid-value=330303903E82732025624162427;orig-ioi=51.3.3.144
Content-Length: 453
Content-Type: application/sdp

v=0
o=- 1644449946 1644449947 IN IP4 172.16.1.1
s=SBC call
c=IN IP4 172.16.1.1
t=0 0
m=audio 10076 RTP/AVP 8 0 104 102 100 97 18 96
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:104 AMR-WB/16000
a=fmtp:104 mode-set=0,1,2
a=rtpmap:102 AMR/8000
a=rtpmap:100 AMR/8000
a=fmtp:100 mode-change-neighbor=1;mode-change-period=2
a=rtpmap:97 telephone-event/8000
a=rtpmap:18 G729/8000
a=rtpmap:96 telephone-event/16000
a=ptime:20
a=3gOoBTC

<--- Transmitting SIP response (1098 bytes) to UDP:172.16.1.1:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.16.1.1:5060;rport=5060;received=172.16.1.1;branch=z9hG4bK0cljj005fcwtlv5ful50gqugv;Role=3;Hpt=8e58_16;TRC=ffffffff-ffffffff
Record-Route: <sip:172.16.1.1:5060;transport=udp;lr;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff;X-HwB2bUaCookie=17466>
Call-ID: isbcar8ucrvhp9as0aps8sh8aju29mc9hvj0@10.18.5.64
From: "0761604153" <sip:0761604153@192.168.50.100;user=phone>;tag=ma2hspjj-CC-1002-OFC-1391
To: "0112019510" <sip:0112019510@192.168.50.100;user=phone>;tag=87b1c8fa-2979-4081-a0b3-ac28ecc6ad0d
CSeq: 1 INVITE
Server: Asterisk PBX 20.14.0
Contact: <sip:192.168.50.100:5060>
Allow: OPTIONS, REGISTER, SUBSCRIBE, NOTIFY, PUBLISH, INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, REFER, INFO, MESSAGE
Supported: 100rel, timer, replaces, norefersub
Content-Type: application/sdp
Content-Length:   262

v=0
o=- 1644449946 1644449949 IN IP4 192.168.50.100
s=Asterisk
c=IN IP4 192.168.50.100
t=0 0
m=audio 12818 RTP/AVP 0 8 97
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:97 telephone-event/8000
a=fmtp:97 0-16
a=ptime:20
a=maxptime:140
a=sendrecv

<--- Transmitting SIP response (1098 bytes) to UDP:172.16.1.1:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.16.1.1:5060;rport=5060;received=172.16.1.1;branch=z9hG4bK0cljj005fcwtlv5ful50gqugv;Role=3;Hpt=8e58_16;TRC=ffffffff-ffffffff
Record-Route: <sip:172.16.1.1:5060;transport=udp;lr;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff;X-HwB2bUaCookie=17466>
Call-ID: isbcar8ucrvhp9as0aps8sh8aju29mc9hvj0@10.18.5.64
From: "0761604153" <sip:0761604153@192.168.50.100;user=phone>;tag=ma2hspjj-CC-1002-OFC-1391
To: "0112019510" <sip:0112019510@192.168.50.100;user=phone>;tag=87b1c8fa-2979-4081-a0b3-ac28ecc6ad0d
CSeq: 1 INVITE
Server: Asterisk PBX 20.14.0
Contact: <sip:192.168.50.100:5060>
Allow: OPTIONS, REGISTER, SUBSCRIBE, NOTIFY, PUBLISH, INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, REFER, INFO, MESSAGE
Supported: 100rel, timer, replaces, norefersub
Content-Type: application/sdp
Content-Length:   262

v=0
o=- 1644449946 1644449949 IN IP4 192.168.50.100
s=Asterisk
c=IN IP4 192.168.50.100
t=0 0
m=audio 12818 RTP/AVP 0 8 97
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:97 telephone-event/8000
a=fmtp:97 0-16
a=ptime:20
a=maxptime:140
a=sendrecv

    -- Executing [s@dmse_IVR:2] Set("PJSIP/gw-oneaccess-00000006", "FILENAME=/var/log/asterisk/call_log.txt") in new stack
    -- Executing [s@dmse_IVR:3] Set("PJSIP/gw-oneaccess-00000006", "CALL_DETAILS=2025-06-24 16:24:27 - Caller ID: 0761604153, Button Pressed: 2, Unique ID:") in new stack
    -- Executing [s@dmse_IVR:4] System("PJSIP/gw-oneaccess-00000006", "echo "2025-06-24 16:24:27 - Caller ID: 0761604153, Button Pressed: 2, Unique ID:" >> /var/log/asterisk/call_log.txt") in new stack
    -- Executing [s@dmse_IVR:5] Set("PJSIP/gw-oneaccess-00000006", "TEST_MESSAGE=Testing logging") in new stack
    -- Executing [s@dmse_IVR:6] System("PJSIP/gw-oneaccess-00000006", "echo "Testing logging" >> /var/log/asterisk/call_log.txt") in new stack
    -- Executing [s@dmse_IVR:7] Playback("PJSIP/gw-oneaccess-00000006", "hello-world") in new stack
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000359, ts 000160, len 000160)
    -- <PJSIP/gw-oneaccess-00000006> Playing 'hello-world.gsm' (language 'en')
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000360, ts 000320, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000361, ts 000480, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000362, ts 000640, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000363, ts 000800, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000364, ts 000960, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000365, ts 001120, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000366, ts 001280, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000367, ts 001440, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000368, ts 001600, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000369, ts 001760, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000370, ts 001920, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000371, ts 002080, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000372, ts 002240, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000373, ts 002400, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000374, ts 002560, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000375, ts 002720, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000376, ts 002880, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000377, ts 003040, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000378, ts 003200, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000379, ts 003360, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000380, ts 003520, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000381, ts 003680, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000382, ts 003840, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000383, ts 004000, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000384, ts 004160, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000385, ts 004320, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000386, ts 004480, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000387, ts 004640, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000388, ts 004800, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000389, ts 004960, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000390, ts 005120, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000391, ts 005280, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000392, ts 005440, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000393, ts 005600, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000394, ts 005760, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000395, ts 005920, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000396, ts 006080, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000397, ts 006240, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000398, ts 006400, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000399, ts 006560, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000400, ts 006720, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000401, ts 006880, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000402, ts 007040, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000403, ts 007200, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000404, ts 007360, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000405, ts 007520, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000406, ts 007680, len 000160)
<--- Received SIP request (1380 bytes) from UDP:172.16.1.1:5060 --->
INVITE sip:0112019510@192.168.50.100;user=phone SIP/2.0
Via: SIP/2.0/UDP 172.16.1.1:5060;branch=z9hG4bK0cljj005fcwtlv5ful50gqugv;Role=3;Hpt=8e58_16;TRC=ffffffff-ffffffff
Record-Route: <sip:172.16.1.1:5060;transport=udp;lr;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff;X-HwB2bUaCookie=17466>
Call-ID: isbcar8ucrvhp9as0aps8sh8aju29mc9hvj0@10.18.5.64
From: "0761604153"<sip:0761604153@192.168.50.100;transport=udp;user=phone>;tag=ma2hspjj-CC-1002-OFC-1391
To: "0112019510"<sip:0112019510@192.168.50.100;transport=udp;user=phone>
CSeq: 1 INVITE
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,INFO,PRACK,NOTIFY,MESSAGE,REFER,UPDATE
Contact: <sip:172.16.1.1:5060;transport=udp;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff>
Max-Forwards: 23
Supported: 100rel,histinfo
P-Asserted-Identity: <tel:0761604153>
P-Charging-Vector: icid-value=330303903E82732025624162427;orig-ioi=51.3.3.144
Content-Length: 453
Content-Type: application/sdp

v=0
o=- 1644449946 1644449947 IN IP4 172.16.1.1
s=SBC call
c=IN IP4 172.16.1.1
t=0 0
m=audio 10076 RTP/AVP 8 0 104 102 100 97 18 96
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:104 AMR-WB/16000
a=fmtp:104 mode-set=0,1,2
a=rtpmap:102 AMR/8000
a=rtpmap:100 AMR/8000
a=fmtp:100 mode-change-neighbor=1;mode-change-period=2
a=rtpmap:97 telephone-event/8000
a=rtpmap:18 G729/8000
a=rtpmap:96 telephone-event/16000
a=ptime:20
a=3gOoBTC

<--- Transmitting SIP response (1098 bytes) to UDP:172.16.1.1:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.16.1.1:5060;rport=5060;received=172.16.1.1;branch=z9hG4bK0cljj005fcwtlv5ful50gqugv;Role=3;Hpt=8e58_16;TRC=ffffffff-ffffffff
Record-Route: <sip:172.16.1.1:5060;transport=udp;lr;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff;X-HwB2bUaCookie=17466>
Call-ID: isbcar8ucrvhp9as0aps8sh8aju29mc9hvj0@10.18.5.64
From: "0761604153" <sip:0761604153@192.168.50.100;user=phone>;tag=ma2hspjj-CC-1002-OFC-1391
To: "0112019510" <sip:0112019510@192.168.50.100;user=phone>;tag=87b1c8fa-2979-4081-a0b3-ac28ecc6ad0d
CSeq: 1 INVITE
Server: Asterisk PBX 20.14.0
Contact: <sip:192.168.50.100:5060>
Allow: OPTIONS, REGISTER, SUBSCRIBE, NOTIFY, PUBLISH, INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, REFER, INFO, MESSAGE
Supported: 100rel, timer, replaces, norefersub
Content-Type: application/sdp
Content-Length:   262

v=0
o=- 1644449946 1644449949 IN IP4 192.168.50.100
s=Asterisk
c=IN IP4 192.168.50.100
t=0 0
m=audio 12818 RTP/AVP 0 8 97
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:97 telephone-event/8000
a=fmtp:97 0-16
a=ptime:20
a=maxptime:140
a=sendrecv

Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000407, ts 007840, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000408, ts 008000, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000409, ts 008160, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000410, ts 008320, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000411, ts 008480, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000412, ts 008640, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000413, ts 008800, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000414, ts 008960, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000415, ts 009120, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000416, ts 009280, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000417, ts 009440, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000418, ts 009600, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000419, ts 009760, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000420, ts 009920, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000421, ts 010080, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000422, ts 010240, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000423, ts 010400, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000424, ts 010560, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000425, ts 010720, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000426, ts 010880, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000427, ts 011040, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000428, ts 011200, len 000160)
Sent RTP packet to      172.16.1.1:10076 (type 00, seq 000429, ts 011360, len 000160)
    -- Executing [s@dmse_IVR:8] Hangup("PJSIP/gw-oneaccess-00000006", "") in new stack
  == Spawn extension (dmse_IVR, s, 8) exited non-zero on 'PJSIP/gw-oneaccess-00000006'
<--- Transmitting SIP response (1098 bytes) to UDP:172.16.1.1:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.16.1.1:5060;rport=5060;received=172.16.1.1;branch=z9hG4bK0cljj005fcwtlv5ful50gqugv;Role=3;Hpt=8e58_16;TRC=ffffffff-ffffffff
Record-Route: <sip:172.16.1.1:5060;transport=udp;lr;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff;X-HwB2bUaCookie=17466>
Call-ID: isbcar8ucrvhp9as0aps8sh8aju29mc9hvj0@10.18.5.64
From: "0761604153" <sip:0761604153@192.168.50.100;user=phone>;tag=ma2hspjj-CC-1002-OFC-1391
To: "0112019510" <sip:0112019510@192.168.50.100;user=phone>;tag=87b1c8fa-2979-4081-a0b3-ac28ecc6ad0d
CSeq: 1 INVITE
Server: Asterisk PBX 20.14.0
Contact: <sip:192.168.50.100:5060>
Allow: OPTIONS, REGISTER, SUBSCRIBE, NOTIFY, PUBLISH, INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, REFER, INFO, MESSAGE
Supported: 100rel, timer, replaces, norefersub
Content-Type: application/sdp
Content-Length:   262

v=0
o=- 1644449946 1644449949 IN IP4 192.168.50.100
s=Asterisk
c=IN IP4 192.168.50.100
t=0 0
m=audio 12818 RTP/AVP 0 8 97
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:97 telephone-event/8000
a=fmtp:97 0-16
a=ptime:20
a=maxptime:140
a=sendrecv

<--- Received SIP request (1380 bytes) from UDP:172.16.1.1:5060 --->
INVITE sip:0112019510@192.168.50.100;user=phone SIP/2.0
Via: SIP/2.0/UDP 172.16.1.1:5060;branch=z9hG4bK0cljj005fcwtlv5ful50gqugv;Role=3;Hpt=8e58_16;TRC=ffffffff-ffffffff
Record-Route: <sip:172.16.1.1:5060;transport=udp;lr;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff;X-HwB2bUaCookie=17466>
Call-ID: isbcar8ucrvhp9as0aps8sh8aju29mc9hvj0@10.18.5.64
From: "0761604153"<sip:0761604153@192.168.50.100;transport=udp;user=phone>;tag=ma2hspjj-CC-1002-OFC-1391
To: "0112019510"<sip:0112019510@192.168.50.100;transport=udp;user=phone>
CSeq: 1 INVITE
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,INFO,PRACK,NOTIFY,MESSAGE,REFER,UPDATE
Contact: <sip:172.16.1.1:5060;transport=udp;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff>
Max-Forwards: 23
Supported: 100rel,histinfo
P-Asserted-Identity: <tel:0761604153>
P-Charging-Vector: icid-value=330303903E82732025624162427;orig-ioi=51.3.3.144
Content-Length: 453
Content-Type: application/sdp

v=0
o=- 1644449946 1644449947 IN IP4 172.16.1.1
s=SBC call
c=IN IP4 172.16.1.1
t=0 0
m=audio 10076 RTP/AVP 8 0 104 102 100 97 18 96
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:104 AMR-WB/16000
a=fmtp:104 mode-set=0,1,2
a=rtpmap:102 AMR/8000
a=rtpmap:100 AMR/8000
a=fmtp:100 mode-change-neighbor=1;mode-change-period=2
a=rtpmap:97 telephone-event/8000
a=rtpmap:18 G729/8000
a=rtpmap:96 telephone-event/16000
a=ptime:20
a=3gOoBTC

<--- Transmitting SIP response (1098 bytes) to UDP:172.16.1.1:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.16.1.1:5060;rport=5060;received=172.16.1.1;branch=z9hG4bK0cljj005fcwtlv5ful50gqugv;Role=3;Hpt=8e58_16;TRC=ffffffff-ffffffff
Record-Route: <sip:172.16.1.1:5060;transport=udp;lr;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff;X-HwB2bUaCookie=17466>
Call-ID: isbcar8ucrvhp9as0aps8sh8aju29mc9hvj0@10.18.5.64
From: "0761604153" <sip:0761604153@192.168.50.100;user=phone>;tag=ma2hspjj-CC-1002-OFC-1391
To: "0112019510" <sip:0112019510@192.168.50.100;user=phone>;tag=87b1c8fa-2979-4081-a0b3-ac28ecc6ad0d
CSeq: 1 INVITE
Server: Asterisk PBX 20.14.0
Contact: <sip:192.168.50.100:5060>
Allow: OPTIONS, REGISTER, SUBSCRIBE, NOTIFY, PUBLISH, INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, REFER, INFO, MESSAGE
Supported: 100rel, timer, replaces, norefersub
Content-Type: application/sdp
Content-Length:   262

v=0
o=- 1644449946 1644449949 IN IP4 192.168.50.100
s=Asterisk
c=IN IP4 192.168.50.100
t=0 0
m=audio 12818 RTP/AVP 0 8 97
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:97 telephone-event/8000
a=fmtp:97 0-16
a=ptime:20
a=maxptime:140
a=sendrecv

<--- Transmitting SIP response (1098 bytes) to UDP:172.16.1.1:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.16.1.1:5060;rport=5060;received=172.16.1.1;branch=z9hG4bK0cljj005fcwtlv5ful50gqugv;Role=3;Hpt=8e58_16;TRC=ffffffff-ffffffff
Record-Route: <sip:172.16.1.1:5060;transport=udp;lr;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff;X-HwB2bUaCookie=17466>
Call-ID: isbcar8ucrvhp9as0aps8sh8aju29mc9hvj0@10.18.5.64
From: "0761604153" <sip:0761604153@192.168.50.100;user=phone>;tag=ma2hspjj-CC-1002-OFC-1391
To: "0112019510" <sip:0112019510@192.168.50.100;user=phone>;tag=87b1c8fa-2979-4081-a0b3-ac28ecc6ad0d
CSeq: 1 INVITE
Server: Asterisk PBX 20.14.0
Contact: <sip:192.168.50.100:5060>
Allow: OPTIONS, REGISTER, SUBSCRIBE, NOTIFY, PUBLISH, INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, REFER, INFO, MESSAGE
Supported: 100rel, timer, replaces, norefersub
Content-Type: application/sdp
Content-Length:   262

v=0
o=- 1644449946 1644449949 IN IP4 192.168.50.100
s=Asterisk
c=IN IP4 192.168.50.100
t=0 0
m=audio 12818 RTP/AVP 0 8 97
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:97 telephone-event/8000
a=fmtp:97 0-16
a=ptime:20
a=maxptime:140
a=sendrecv

<--- Received SIP request (1380 bytes) from UDP:172.16.1.1:5060 --->
INVITE sip:0112019510@192.168.50.100;user=phone SIP/2.0
Via: SIP/2.0/UDP 172.16.1.1:5060;branch=z9hG4bK0cljj005fcwtlv5ful50gqugv;Role=3;Hpt=8e58_16;TRC=ffffffff-ffffffff
Record-Route: <sip:172.16.1.1:5060;transport=udp;lr;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff;X-HwB2bUaCookie=17466>
Call-ID: isbcar8ucrvhp9as0aps8sh8aju29mc9hvj0@10.18.5.64
From: "0761604153"<sip:0761604153@192.168.50.100;transport=udp;user=phone>;tag=ma2hspjj-CC-1002-OFC-1391
To: "0112019510"<sip:0112019510@192.168.50.100;transport=udp;user=phone>
CSeq: 1 INVITE
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,INFO,PRACK,NOTIFY,MESSAGE,REFER,UPDATE
Contact: <sip:172.16.1.1:5060;transport=udp;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff>
Max-Forwards: 23
Supported: 100rel,histinfo
P-Asserted-Identity: <tel:0761604153>
P-Charging-Vector: icid-value=330303903E82732025624162427;orig-ioi=51.3.3.144
Content-Length: 453
Content-Type: application/sdp

v=0
o=- 1644449946 1644449947 IN IP4 172.16.1.1
s=SBC call
c=IN IP4 172.16.1.1
t=0 0
m=audio 10076 RTP/AVP 8 0 104 102 100 97 18 96
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:104 AMR-WB/16000
a=fmtp:104 mode-set=0,1,2
a=rtpmap:102 AMR/8000
a=rtpmap:100 AMR/8000
a=fmtp:100 mode-change-neighbor=1;mode-change-period=2
a=rtpmap:97 telephone-event/8000
a=rtpmap:18 G729/8000
a=rtpmap:96 telephone-event/16000
a=ptime:20
a=3gOoBTC

<--- Transmitting SIP response (1098 bytes) to UDP:172.16.1.1:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.16.1.1:5060;rport=5060;received=172.16.1.1;branch=z9hG4bK0cljj005fcwtlv5ful50gqugv;Role=3;Hpt=8e58_16;TRC=ffffffff-ffffffff
Record-Route: <sip:172.16.1.1:5060;transport=udp;lr;Hpt=8e58_16;CxtId=4;TRC=ffffffff-ffffffff;X-HwB2bUaCookie=17466>
Call-ID: isbcar8ucrvhp9as0aps8sh8aju29mc9hvj0@10.18.5.64
From: "0761604153" <sip:0761604153@192.168.50.100;user=phone>;tag=ma2hspjj-CC-1002-OFC-1391
To: "0112019510" <sip:0112019510@192.168.50.100;user=phone>;tag=87b1c8fa-2979-4081-a0b3-ac28ecc6ad0d
CSeq: 1 INVITE
Server: Asterisk PBX 20.14.0
Contact: <sip:192.168.50.100:5060>
Allow: OPTIONS, REGISTER, SUBSCRIBE, NOTIFY, PUBLISH, INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, REFER, INFO, MESSAGE
Supported: 100rel, timer, replaces, norefersub
Content-Type: application/sdp
Content-Length:   262

v=0
o=- 1644449946 1644449949 IN IP4 192.168.50.100
s=Asterisk
c=IN IP4 192.168.50.100
t=0 0
m=audio 12818 RTP/AVP 0 8 97
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:97 telephone-event/8000
a=fmtp:97 0-16
a=ptime:20
a=maxptime:140
a=sendrecv


what is the issue? how fix it? I did not head any sound.

jcolp · June 24, 2025, 11:14am

Asterisk is answering the call by sending a 200 OK (and retransmitting it). It is either not reaching the remote side or is being ignored by it. The remote side is also resending the INVITE, which makes me think it is not receiving ANY responses from Asterisk.

Why that is - can’t say.

ronlockard · June 26, 2025, 10:49pm

Are you sure you have the appropriate NAT related settings configured in you PJSIP settings? I would guess from the SDP in your Asterisk response that you don’t.

I’m not seeing a public IP anywhere, unless you’ve intentionally masked them in your post. Everything looks like private IPs.

Regards,
Ron

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