Call drops after 15 seconds

Asterisk Asterisk Support
1

THis is a weird problem that has been a pain.

  1. I use smb 4.5
    2, Have have a network on 192.168.1.1
  2. I have a VPN on 192.168.2.1

All the phones in the main network work just fine.
I have one remote phone on the VPN network.
It registers, I can call out, get calls in and use the paging functions.
It rings, shows all the other extensions and shows me when those extensions are in use

THe problem is that the phone hangs up after 15 seconds and I cant find anything that causes it.

THe phone is a grandstream gxp2020. I also can not seem to set more than a 3 number password on any of the grandstreams. (12 phones)

Please help.

If there is a local Van Nuys tech, I would be happy to pay to fix this!

2

The local network phones are 192.168.1.5X and the VPN phone is 192.168.2.5X

3

also even though the remote works, it is registered but also says “Network Down”

4

Problem Fixed

I found the
Additional Local Networks

Under network setting, advanced settings. I added 192.168.2.0/255.255.255.0 and it no longer drops the call.

It still says “network down” on the phone and I can not access the smb server using the local IP# form a vpn computer.

ANy suggestions?