Call and extension monitoring


#1

Hi,
I want to monitor the extensions/call/agnts like TSAPI and TAPI.
How can I do it?

Thanks
Samir


#2

What exactly do you want to monitor, you can use AMI actions and Events


#3

Thanks,
In the case of using actions and Events, you have to constantly poll it.
I want to listen the events of channel activities, like In Call, CPA in case of out call, Disconnection of calls and metadata of each call.


#4

Events are pushed, not pulled.