Bypass Incoming Ringing


#1

Is there a way to enable an option to bypass ringing so it goes stright to a IRV.

I would like to be able to press # or any number while ringing and be droped to the IRV if someone doesn’t want to wait to see if anyone picks up. Is this possible?? If so where do I implement this? And how


#2

Anyone??


#3

show application dial shows us the ‘d’ option:

'd' -- allow the calling user to dial a 1 digit extension while waiting for a call to be answered exiting to that extension if it exists in the context defined by ${EXITCONTEXT} or the current context.


#4

So where would i implement this??


#5

In the dialplan of course :smile:
This allows you to get back to the IVR if the dialer press any key while the line is ringing, or do whatever you want.