Searched through old “newbie” posts and this one seems close. forums.digium.com/viewtopic.php? … wbie+guide Except the answers require a deeper understand than I currently have.
I’m a small business owner and want to replace my PBX system with something computer based. don’t like having the ‘black box’ in the back requiring high priced technicians to service or change.
I have 6 telephone lines (hunting) and a dedicated fax/credit card machine line comming in and 8 actual phones. Every work station has a networked computer. I have DSL on the dedicated fax line with a router.
My thoughts are: can I get a computer with a card that will accept the 7 incomming lines and has software that will send the incommings calls to all the workstations. This system needs to allow each workstation to place outgoing calls. In short I need the functionality of my current PBX and the added features of a computer based system.
What questions should I be asking?
What direction should I be going?
Is there someone I can buy this stuff from?
and what stuff should I buy?
thanks for any help…