Is it possible to allow phones to dial an extension directly, but disallow or redirect calls that are transfered to that extension?
I have overhead paging set up with several phones set up for SIPAddHeader(Alert-Info: Ring Answer). Unfortunately, sometimes users will accidentally transfer calls to the paging extension instead of the parking extension at which time it becomes a free for all of which phone will pick it up and answer the call over speakerphone. I’m running Asterisk 1.4.14 with mostly Polycom IP550s and a few Grandstreams.
Any ideas? Replacing all of my users with robots who don’t make mistakes isn’t a viable option right now
Thanks for any help!