Autocall bug with MaxRetries 0

Good day!
I have an asterisk auto call server, and everything works good, but some time Asterisk doesn’t remove file
instead of this it appends StartRetry and DelayedRetry.
Please help me to resolve this big issue. My Asterisk version is 11.13.1, call file:
Channel: sip/asterisk/
CallerID: “csat” <0>
Context: payment_request
Extension: s
Priority: 1
MaxRetries: 0