Support,
Is there a way to customize Asterisk’s default audio file format from, i.e. (different versions):
Asterix (Inbound y Outbound)
Asterix 10
Audio Format: out-42487911-4195-20180717-111203-1531847523.12392.wav
out-Salient
Telephone (8 digits)
0000 Extension number
00000000 yearmonthday (8 digits)
000000 (hour 6 digits)
Assigned number (unique ID)
10 digits.5 digits
.wav
Audio Format: q1010-20180717-113141-1531848672.1100872.wav
Asterix Ver 8
q (Queue)
0000 Queue number (4 digitos)
00000000 yearmonthday (8 digits)
000000 (hour 6 digits)
Assigned number (unique ID)
10 digits.5 digits
.wav
Audio Format: q-1-7-70417894-20180717-081724-1531837043.102.wav
Asterix 13
q (Queue)
0 Queue number (1 digit)
00000000 Number (8 digits) or 0000 Extension Number
00000000 yearmonthday (8 digits)
000000 (hour 6 digits)
Assigned number (unique ID)
10 digits.5 digits
.wav
To a following:
YYYYMMDD_HH_mm_ss_IDAGENTE_IDLLAMADA_{STEREO|MONO}_{CANALAGENTE}{_ADICIONALES}.{wav|mp3}
Where:
YYYY = year, i.e.: 2018, 2019 … (year)
MM = month, i.e: 01, 02 … (month)
DD = day, i.e.: 01,02 … (day)
HH = hour, 24 hour format, i.e.: 12, 13, 14 … (hour)
mm = minute
ss = second
IDAGENTE = Unique Agent’s ID - persona who attend the call
IDLLAMADA = Unique Call’s ID)
wav|mp3 = audio file format accepted
STEREO|MONO = audio format STEREO or MONO for single or multiple channels.
CANALAGENTE = agent’s channel, 1 or 2
_ADICIONALES = additional parameters provided i.e.: product, client, campaign, etc.
In advance, thank you for help.