# Asterisk -r (error)

**URL:** <https://community.asterisk.org/t/asterisk-r-error/23016>\
**Category:** Asterisk Support\
**Created:** [September 12, 2008, 4:09pm UTC](https://community.asterisk.org/t/asterisk-r-error/23016 "2008-09-12T16:09:03Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![ruben23](https://avatars.discourse-cdn.com/v4/letter/r/ccd318/32.png) [@ruben23](https://community.asterisk.org/u/ruben23)\
**Post date:** [September 12, 2008, 4:09pm UTC](https://community.asterisk.org/t/asterisk-r-error/23016/1 "2008-09-12T16:09:03Z")

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Hi to all i had a big rpoblem actually with my asterisk server now…i cannot execute---- asterisk -r ---------- command here is the error

Unable to connect to remote asterisk (does  
/var/run/asterisk.ctl exist?)

any have idea about to resolve this problem…thanks in advance 😃

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**Author:** ![sadzas](https://avatars.discourse-cdn.com/v4/letter/s/85e7bf/32.png) [@sadzas](https://community.asterisk.org/u/sadzas)\
**Post date:** [September 12, 2008, 4:31pm UTC](https://community.asterisk.org/t/asterisk-r-error/23016/2 "2008-09-12T16:31:35Z")

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First:

Do you started \* ?

# asterisk -vvvc

If you already did that:

Search for asterisk.ctl

see # vi /etc/asterisk/asterisk.conf

astrundir = “…” (path of asterisk.ctl) (probably = var/run/asterisk)

tell me if this work…

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**Author:** ![ruben23](https://avatars.discourse-cdn.com/v4/letter/r/ccd318/32.png) [@ruben23](https://community.asterisk.org/u/ruben23)\
**Post date:** [September 12, 2008, 4:48pm UTC](https://community.asterisk.org/t/asterisk-r-error/23016/3 "2008-09-12T16:48:46Z")

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Yes i already run the asterisk -rvvvv…i got eror on the last message g729 codec failed…not installed

and also i got a file asterisk.ctl @ var/run/asterisk/

and i try also edited the asterisk.conf ====\>from var/run/ to ======\> var/run/asterisk

then i try to run asterisk -r it all same error…

Unable to connect to remote asterisk (does /var/run/asterisk.ctl exist?)

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**Author:** ![sadzas](https://avatars.discourse-cdn.com/v4/letter/s/85e7bf/32.png) [@sadzas](https://community.asterisk.org/u/sadzas)\
**Post date:** [September 12, 2008, 5:10pm UTC](https://community.asterisk.org/t/asterisk-r-error/23016/4 "2008-09-12T17:10:35Z")

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ok…

does exists /var/run/asterisk \<---- ¿?

# cd /var/run

var/run/# mkdir asterisk  
#chown “user” /var/run/asterisk

and try again

let me know if this work

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**Author:** ![ruben23](https://avatars.discourse-cdn.com/v4/letter/r/ccd318/32.png) [@ruben23](https://community.asterisk.org/u/ruben23)\
**Post date:** [September 12, 2008, 5:19pm UTC](https://community.asterisk.org/t/asterisk-r-error/23016/5 "2008-09-12T17:19:12Z")

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yes it exist…/var/run/asterisk=====\> and had a file asterisk.ctl and pid

so do i have to make new directory?

that puzzeled me…the file asterisk.ctl exist and i already set the asterisk.conf to /var/asterisk…

What could be wrong.

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**Author:** ![sadzas](https://avatars.discourse-cdn.com/v4/letter/s/85e7bf/32.png) [@sadzas](https://community.asterisk.org/u/sadzas)\
**Post date:** [September 12, 2008, 5:26pm UTC](https://community.asterisk.org/t/asterisk-r-error/23016/6 "2008-09-12T17:26:14Z")

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“so do i have to make new directory?”

flaco, hablas español? porque el nombre ruben me suena bien chango!

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**Author:** ![ruben23](https://avatars.discourse-cdn.com/v4/letter/r/ccd318/32.png) [@ruben23](https://community.asterisk.org/u/ruben23)\
**Post date:** [September 12, 2008, 5:29pm UTC](https://community.asterisk.org/t/asterisk-r-error/23016/7 "2008-09-12T17:29:35Z")

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sorry i was not able to get that… 😃

just need help…

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**Author:** ![sadzas](https://avatars.discourse-cdn.com/v4/letter/s/85e7bf/32.png) [@sadzas](https://community.asterisk.org/u/sadzas)\
**Post date:** [September 12, 2008, 5:37pm UTC](https://community.asterisk.org/t/asterisk-r-error/23016/8 "2008-09-12T17:37:10Z")

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OKOK, sorry…

one simple question…

after the changes… do you restarted the asterisk??

/etc/init.d/asterisk restart

which distro do you use??

Ubuntu?

try this:  
$ sudo asterisk  
$ sudo asterisk -r

¿?

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**Author:** ![ruben23](https://avatars.discourse-cdn.com/v4/letter/r/ccd318/32.png) [@ruben23](https://community.asterisk.org/u/ruben23)\
**Post date:** [September 15, 2008, 4:14pm UTC](https://community.asterisk.org/t/asterisk-r-error/23016/9 "2008-09-15T16:14:03Z")

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thank you so much…i already got it right finally.

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**Author:** ![sadzas](https://avatars.discourse-cdn.com/v4/letter/s/85e7bf/32.png) [@sadzas](https://community.asterisk.org/u/sadzas)\
**Post date:** [September 16, 2008, 3:45pm UTC](https://community.asterisk.org/t/asterisk-r-error/23016/10 "2008-09-16T15:45:21Z")

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Ok, but what do you did?

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**Author:** ![ruben23](https://avatars.discourse-cdn.com/v4/letter/r/ccd318/32.png) [@ruben23](https://community.asterisk.org/u/ruben23)\
**Post date:** [September 16, 2008, 5:47pm UTC](https://community.asterisk.org/t/asterisk-r-error/23016/11 "2008-09-16T17:47:47Z")

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i just restarted the asterisk system after changing all the details you said…