Asterisk Empty Recordings


I have freePBX 2.10 with asterisk 10.12.2. I have a problem that when an inbound call goes through an IVR and then to a queue on to an extension recordings that appear in /var/spool/asterisk/monitor are all 44bytes and empty.

If i send the call directly to the extension recording works fine. Have you any ideas why its generate these empty recordings please?

thank you

We don’t know the details of the FreePBX dialplans, here.