# Asterisk dropped packets

**URL:** <https://community.asterisk.org/t/asterisk-dropped-packets/75580>\
**Category:** Asterisk Support\
**Created:** [August 6, 2018, 5:09pm UTC](https://community.asterisk.org/t/asterisk-dropped-packets/75580 "2018-08-06T17:09:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![rparkersa](https://avatars.discourse-cdn.com/v4/letter/r/9de053/32.png) [@rparkersa](https://community.asterisk.org/u/rparkersa)\
**Post date:** [August 6, 2018, 5:09pm UTC](https://community.asterisk.org/t/asterisk-dropped-packets/75580/1 "2018-08-06T17:09:02Z")

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Is it normal to start getting higher dropped packets caused by higher call load even when not associated with any hardware resource constraints like cpu or network bandwidth congestion

Thanks,

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**Author:** ![Pentium-5](https://sea1.discourse-cdn.com/asterisk/user_avatar/community.asterisk.org/pentium-5/32/1721_2.png) [@Pentium-5](https://community.asterisk.org/u/Pentium-5)\
**Post date:** [August 6, 2018, 9:34pm UTC](https://community.asterisk.org/t/asterisk-dropped-packets/75580/2 "2018-08-06T21:34:37Z")

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@rparkersa,  
Of course this behaviour is not normal. However, if you want to get any valuable help from the community, you should provide the details of your environment and issue being observed:

- Which Asterisk version you are running, what kind of hardware / virtual machine you have
- What is the quantitative value of “higher call load”
- Do you observe any errors in asterisk and OS logs etc.

Wild guess: your network equipment or Internet connection might become overloaded