ARI continously background music to caller

Hi, is there any solution that can stream background music to the caller without any interruption while caller talks or playback ?

For now I have:

  • Snoop Channel (spy: in, whisper: none)
  • External media channel (sending input to RTP receiver)
  • Both of them is part of a XXXX-YYYY bridge

I saw 2 thread for that on community, but I couldn’t found answer from both of them:

What I need to do for this action ?

Thanks in million.

Use an unoptimised local channel, between the main logic and the party in question.

However, in my view, playing background sounds is a bad idea. If nothing else, check your compliance with accessibility legislation, as people with hearing loss can find it particularly difficult to separate the background from the speech. This is a common complaint by older viewers of TV programmes, with background music.

Not sure if I understand your idea, could you please explain more ?

I have not so much knowledge on ARI/Asterisk, thats why its hard to understand, thanks for your understanding.

Background sound volume will be low, AI bot have good volume and its easy to identify.

I, from a capable person, had an opensip server made for me, which records a voip trunk and when a call arrives it mixes the VoIp RTP flow with a wav file and then redirects it to an Asterisk PBX..
So I was able to put a file with the classic noise of an office at work and the information processing times (latency) are less annoying.

Thanks for answer @simeone686, its not flexible for me because of I’m receiving audio from provider as chunks and its resource consuming process to join dfifferent part of office voice to little chunks.

I have already found a way to pass continously background voice to main channel.
Thanks to everyone.

You should publish your solution here to help other people who could
face the same/analog problem

Le 07/04/2025 à 09:49, sabuhigr via Asterisk Community a écrit :

[sabuhigr] sabuhigr https://community.asterisk.org/u/sabuhigr
April 7

I have already found a way to pass continously background voice to
main channel.
Thanks to everyone.


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Daniel

Need to play background voice on second bridge