This is my first post here, I hope I’m not posting this in the wrong spot. It looks like the highest traffic area anyway.
I’ve been searching for hours and I must be looking for the wrong thing. We are using extensive dialplans for IVR applications. Out of the 2000-3000 calls we get per day, about 10 calls show still active. Some of them have been open for as long as 5 hours. They were tests from my cell phone so I know they aren’t real.
Oddly enough, most of them are from an Asterisk PBX we also have.
Mostly I’m looking for a way to manually terminate a call from the call ID.
I’d also be interested in any suggestions on how to prevent this from occuring or methods of “self cleaning.” Setting a maximum call length for example would be good. Anyone know how?
Thanks in advance.