# AMI PauseMonitor Does Not Work

**URL:** <https://community.asterisk.org/t/ami-pausemonitor-does-not-work/66484>\
**Category:** Asterisk Support\
**Created:** [April 21, 2016, 8:40pm UTC](https://community.asterisk.org/t/ami-pausemonitor-does-not-work/66484 "2016-04-21T20:40:41Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![dha3003](https://avatars.discourse-cdn.com/v4/letter/d/54ee81/32.png) [@dha3003](https://community.asterisk.org/u/dha3003)\
**Post date:** [April 21, 2016, 8:40pm UTC](https://community.asterisk.org/t/ami-pausemonitor-does-not-work/66484/1 "2016-04-21T20:40:41Z")

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I connect to the AMI and run CoreShowChannels, grab the correct channel for a current test call, and then I do a Action: PauseMonitor, passing it Channel: xyz where xyz is my test call.

When I do this, it says “Success” and “Paused monitoring of the channel”, however when I review the recordings, it doesn’t actually stop recording the call. No beeps occur. Nothing seems to happen to the call.

I would greatly appreciate any insight into this issue. Unfortunately, I do not have access to the shell on this server, but if there is a configuration change that needs to be made to make PauseMonitor / UnpauseMonitor work, I can request my provider to change whatever is necessary. Of course, I can also pull config files using the AMI if requested. This system is running FreePBX 12.0.76.2, but I believe this to be more of an Asterisk question, so that is why I am posting here. Thank you very much.

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**Author:** ![jimmy13](https://avatars.discourse-cdn.com/v4/letter/j/e9bcb4/32.png) [@jimmy13](https://community.asterisk.org/u/jimmy13)\
**Post date:** [November 14, 2018, 4:08pm UTC](https://community.asterisk.org/t/ami-pausemonitor-does-not-work/66484/2 "2018-11-14T16:08:25Z")

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I second this statement PauseMonitor results in the message “Success” but the recording continues. I suspect this is because Mixmonitor is in use as opposed to monitor but there is no equivalent PauseMixMonitor command.
