All calls hangup can't make internal calls

Asterisk Asterisk Support
1

hello i am a new in elastix and i configured 3 extension
but i can’t make internal call between these extensions.
I tried to look in the logs

[Jun 24 16:02:43] VERBOSE[7304] pbx.c: – Executing [102@from-internal:1] Answer(“SIP/101-0000001a”, “”) in new stack
[Jun 24 16:02:43] VERBOSE[7304] pbx.c: – Executing [102@from-internal:2] GotoIf(“SIP/101-0000001a”, “0?:lbl_vdp-outbound_0”) in new stack
[Jun 24 16:02:43] VERBOSE[7304] pbx.c: – Goto (from-internal,102,4)
[Jun 24 16:02:43] VERBOSE[7304] pbx.c: – Executing [102@from-internal:4] Hangup(“SIP/101-0000001a”, “”) in new stack
[Jun 24 16:02:43] VERBOSE[7304] pbx.c: == Spawn extension (from-internal, 102, 4) exited non-zero on ‘SIP/101-0000001a’
[Jun 24 16:02:43] VERBOSE[7304] pbx.c: – Executing [h@from-internal:1] Macro(“SIP/101-0000001a”, “hangupcall”) in new stack
[Jun 24 16:02:43] VERBOSE[7304] pbx.c: – Executing [s@macro-hangupcall:1] GotoIf(“SIP/101-0000001a”, “1?endmixmoncheck”) in new stack
[Jun 24 16:02:43] VERBOSE[7304] pbx.c: – Goto (macro-hangupcall,s,9)

and in wireshark i receive BYE after unrecognized header .
can Some one help me to resolve my issue ?

thank you

2

Ask this in the Elastix Forum. http://forum.elastix.org

3

Did you press the apply changes bar?
Post a print screen from the extensions page and from each extension.

4

Based on your logs, there is not any dial attempt in your from-internal context, it seems you modified the Elastix dial plan, maybe including a custom context to the from-internal context. Elastix dial plan is generated by the GUI and is hard to debug. Make sure you didnt change the elastix configuration file associated to the dial plan.

5

Hello ambiorixg12,

thank you for your reply , which file the dial plan is saved ? Is it extentions.conf?
i didn’t remember that i changed a config in source files but we don’t know .
Is there a way to resolve this issue ? or to recover corrupted files .
FYI i have a miniUCS box.

Thank you

6

hello

This my print screens for my extension configuration . I used just basic configuration

Capture5.png1030×2887 167 KB

Thank you

7

I check a dial plan and i see that i have this dial plan for my extension is it correct ?

elx*CLI> dialplan show 101@from-internal
[ Included context ‘vdp-outbound’ created by ‘pbx_config’ ]
’_.’ => 1. Answer() [pbx_config]
2. GotoIf($["${EXTEN}" = “999”]?:lbl_vdp-outbound_0) [pbx_config]
3. Playback(banned_number) [pbx_config]
[lbl_vdp-outbound_0] 4. Hangup() [pbx_config]

[ Included context ‘ext-local’ created by ‘pbx_config’ ]
‘101’ => hint: SIP/101 [pbx_config]
1. Macro(exten-vm,novm,101) [pbx_config]
2. Goto(${IVR_CONTEXT},return,1) [pbx_config]

[ Included context ‘dundi-priv-lookup’ created by ‘pbx_config’ ]
’_X.’ => 1. Macro(user-callerid) [pbx_config]
2. Macro(dundi-priv,${EXTEN}) [pbx_config]
3. GotoIf($[’${DIALSTATUS}’ = ‘BUSY’]?100) [pbx_config]
4. Goto(bad-number,${EXTEN},1) [pbx_config]
100. Playtones(congestion) [pbx_config]
101. Congestion(10) [pbx_config]

-= 3 extensions (13 priorities) in 3 contexts. =-

8

Delete the sip alias in each extension, save and apply changes. Try again.

9

SIP Alias is If you want to support direct sip dialing of users internally or through anonymous sip calls, you can supply a friendly name that can be used in addition to the users extension to call them. The issue here is not the SIP alias it is a dial plan issue I suggest you contact Elastix support or follow this guide (Restoring back to the default installation)

10

Hello ambiorixg12,

Can i do the restoring just with putty and connecting to my machine ?
I don’t know where there is a Compact Flash i tried to open it but it seems there is no CF !!
Did you know where is this corrupted file and i can restore just the corrupted file ?

Thank you

11

I can’t answer those question sorry that is beyond my knowledge, you should contact your hardware vendor or elastix comunity

12

Thank you very much for your help

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