I’d like to know - is it hard to realize aswer to call by pressing # when agent was logged in by AgentLogin? Because automatically answer isnt convenient all the time.

Right now is ackcall, but it’s working only for agentcallbacklogin :frowning:

; Define ackcall to require an acknowledgement by ‘#’ when
; an agent logs in using agentcallbacklogin. Default is “no”.