601 sidecar issues

I am running asterisk 1.4 and I have polycom phones all around. I have 301, 501, and 601 phones. Currently I am having issues getting the sidecar on the 601 phones to work. I have made sure that presence is turned on and that the hints are setup. Sorry if this is a bit of noob question, but I am a noob. :smile: To asterisk anyway. Thanks in advance for your help.