I could use some experience here. My ultimate goal is to set up an Asterisk based 50 seat call center which would be fielding maybe 20 concurrent calls at a time. Each seat would come with a hard phone compatible with Asterisk. I would also like the option of recording some of the calls as well as providing a public IVR menu.
My question is, can anyone provide an expectation as to how long it might take to get to that point assuming we have all the appropriate hardware, the network infrastructure and two very technically competent people though with no real telephony experience. I’m specifically trying to see how much time I can expect to dedicate dealing with common pitfalls, system quirks and general Asterisk learning curves.
I am new to Asterisk as well and may not have provided enough info for the question. Please let me know if more is needed though I was trying to be vague.